Platform

Multi-tenant architecture

Organization/tenant model with per-tenant DB metadata, member management and agent API keys.

Separation that matches how MSPs and ops teams work

When you manage multiple customers, sites or business units, “almost separated” isn’t enough. VectraOps is built around an organization/tenant boundary from day one—so data stays scoped, access stays controlled, and your team always knows which environment they’re looking at.

Tenant boundary at the core

Everything in VectraOps starts with an organization/tenant boundary. That boundary becomes the default filter for data, actions and permissions—so it’s harder to “accidentally” view or operate on the wrong customer or business unit.

  • Organization/tenant model as the primary boundary.
  • Consistent tenant-scoping across inventory, alerts, tasks and reports.

Isolation patterns that scale

Multi-tenant separation isn’t just a UI concept—it needs to be enforced in storage and access paths. VectraOps uses per-tenant database metadata and isolation patterns so you can grow from a few tenants to many without turning the platform into a tangled shared-data problem.

What this enables
  • Cleaner operations and safer exports per tenant.
  • More predictable performance as tenants grow independently.
  • Clearer boundaries for future compliance requirements.

Scoped access and agent trust boundaries

Agents authenticate using tenant-scoped API keys, and the platform keeps actions and data constrained to the right scope. This makes it easier to apply least-privilege access, especially when multiple teams share the same platform.

  • Agent API keys with tenant scoping.
  • Access controls aligned to tenant boundaries.
  • Auditable actions so you can trace “who did what where”.

Built for MSP-style operations

If you run multiple customers, you need speed without risk. Tenant separation keeps dashboards, remediations and reporting clean—so your engineers can work quickly while the platform reduces the chance of cross-tenant mistakes.

Clean separation for multi-customer operations.